Telegraph Fantasy Football: Pre-season troubleshooting

Haunted by 2021/22?

IIf you see outdated content in-game, like relegated teams, players, or leagues – or you can’t change your players – your game just needs a refresh. You can do it as follows:

  • If you are using a browser, you will need to clear browsing history. Ctrl+F5 will do the job on some computers, otherwise you may need to google “how do I clear my cache” and follow the most relevant link for your device/configuration.
  • If you’re using the app, try logging out and closing the app – and when you log back in everything should be up to date.

This tends to fix many issues on the Telegraph Fantasy Football website (as well as the app). If all else fails, contact us through the Contact Us page and we’ll help you out as best we can.

Telegraph Fantasy Football Connection Problems

If you already have a Telegraph Fantasy Football account from the 2020/21 or 2021/22 season, you can use your existing details to log in. Here are some tips if you’re having trouble:

  • Be sure to scroll to the bottom of the sign-up pop-up to find the link that reads: “Already have an account? Login”.
  • If you do not remember your password, click on “Forgot your password?” and enter your email address and a link will come up allowing you to reset it.
  • Make sure your password and email address are entered correctly, with no spaces – and remember they are case sensitive

If you’re having trouble creating a new account, here are some tips:

  • Your password must contain at least 8 characters including 1 capital letter, 1 number and 1 special character
  • Make sure you are not using an already registered email address
  • Make sure your email exactly matches the field in the confirmation email
  • Make sure to check the box to accept the terms and conditions

If you are still having problems, please contact our customer service via the Contact Us page.

How to Join a Private League in Telegraph Fantasy Football

Having trouble joining a private league? All you have to do is once you have selected at least one team, you can go to the Leagues tab, click on the “Join a League” button and enter the private pin code which the league president can provide you (be careful as this is case sensitive and leading zeros can easily be confused with Os).

If you’re still having trouble, please tell us more via the Contact Us page and we’ll try to help.

How to change the name of a team in Telegraph Fantasy Football

If you want to update your team name, just click on your team so you can see your players XI. Above the pitch and transfer info it will show your current team name, just click the little ‘Edit’ button next to it, enter your new name and don’t forget to click ‘Confirm name” when you are done.

You can follow the latest Telegraph Fantasy Football news and discussion throughout the year on Facebook, Twitter and Fantasy Football Content Center.

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