Southwest Airlines Offers 50% Off Computer Problems & Flight Delays


After dealing with IT glitches and flight cancellations for days, Southwest Airlines is giving customers another reason to book a flight.

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On Tuesday, the major US carrier offered “50% off base fares for 50 days of fall travel,” which will only last 48 hours. Customers can use the limited time discount to book a flight this fall through June 17.

Southwest chief executive officer Gary Kelly said in April that his airline had seen steady improvement in US leisure travel sales since mid-February. Selling can be a way to help this momentum continue, especially to attract travelers after the busy summer season ends.

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LCV SOUTH-WEST AIRLINES CO. 51.43 -1.11 -2.11%

Last week, the airline also announced that it is offering travel to new cities and additional flights to travel throughout the holiday season, as the world returns to pre-pandemic times and that the airlines are trying to recover after a year of losses.

Airport terminal (Southwest Airlines)

However, the woes were not over for Southwest, which suffered two days of technology glitches and a slew of cancellations.

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As of Tuesday afternoon, the country’s fourth largest airline had canceled about 500 flights and delayed nearly 1,300 others, according to the FlightAware tracking service. The combination of cancellations and delays affected about half of Southwest’s scheduled flights for the day.

The Federal Aviation Administration has blocked all departures from the southwest for about 45 minutes as the company struggles to fix a computer glitch, a spokesperson for the agency said.

As of Monday evening, issues with a third-party weather data provider caused Southwest to delay approximately 1,500 flights.

SOUTHWEST AIRLINES IMPLEMENTING AUTOMATION IN A CONTEXT OF WORKFORCE SHORTAGE AND RECRUITMENT CHALLENGES

The airline confirmed to FOX Business that “Tuesday’s technology issues have been resolved.”

However, the airline “still experiences a small number of cancellations and delays” on its network and “is still working to resume normal operations,” an airline spokesperson said.

The airline is urging customers to check their flight status online or with an agent before their trip on Wednesday.

The Associated Press contributed to this report.


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