The All India Institute of Medical Sciences (AIIMS) in New Delhi faced server issues on Wednesday, the hospital confirmed in a statement. The server issues affected the outpatient department (OPD) at the health center and the sample collection services at the hospital.
According to the details, the National Informatics Center eHospital server used at AIIMS-New Delhi has been down since 7am on Wednesday.
All of these services are currently operating in manual mode, AIIMS authorities said.
A National Computing Center (NIC) team working at AIIMS advised that it may be a ransomware attack, which is being reported and will be investigated by law enforcement authorities. enforcement, AIIMS said in a statement.
“With the server down, outpatient and inpatient digital hospital services, including smart lab, billing, report generation and appointment system, among others, were affected,” an official said. ‘AIIMS.
The OPD and sample collection were handled manually, but the sample collection system for those without unique health identifications was affected, another official said.
As each sample collected requires a barcode for tracking, the server outage led to very few samples being collected, he added.
Steps are being taken to restore digital services and support is being sought from India’s Computer Emergency Response Team (CERT-In) and NIC, AIIMS said in the statement.
“AIIMS and NIC will take necessary precautions to prevent such attacks in the future. As of 7:30 p.m., hospital wards are operating in manual mode,” he added.
(With PTI entries)