Ransomware issues at the tax collector’s office



Network issues at the Martin County Tax Collector’s office caused by ransomware are impacting services, but the office and city don’t receive the same information. Nearly two weeks after a computer glitch interrupted most of the Martin County Tax Collector’s Office Services, Avis are still hanging at every entrance to their offices, advising people that they “are experiencing a network issue that is impacting the functionality of some of our systems.” not given any information about the network problem. In fact, senior county officials told WPBF 25 News even though they didn’t know what was going on. “I don’t know,” Deputy County Administrator George Stokus said. “I can’t check what’s going on at the tax collector’s office.” It comes after the Martin County Board of Commissioners confirmed a ransomware attack and the Florida Attorney General’s Office confirmed a “security incident.” As the deputy county administrator, Stokus generally knows what’s going on in the county. Not this time. “I’m not that frustrated. I’m just worried, ”he said. “We are ready to help the tax collector. She’s obviously going through something. Stokus provided a timeline of information on what county officials know. their network. The tax collector’s network is separate from the county network, but county officials have always actively checked the security of their network, which they said they are. “We try to protect our assets, our property and our users. and, ultimately, the resident of Martin County, ”Stokus said. Latest: Palm Beach County May Get New Area Code The county’s next update came from an independent computer security company hired by the tax collector. This update removed the initial alert, claiming that the attack was from Blackbyte Ransomware, adding that the source of the problem remains unknown. Stokus said all he can do is focus on the security of the county’s networks and hope for the best for the tax collector. “We are like you,” he said. “We’re kind of sitting on the sidelines, waiting to see what the tax collector is going to do. Because it continues to be a security issue at the tax collector’s office. Repeated efforts to reach tax collector Ruth Pietruszewski were unsuccessful. Some Martin County tax collector services were brought back online on Wednesday, although most are still down. Willoughby branch and Hobe Sound branch services are back online, along with Palm City branch TSA services. West Palm Beach: Labor and employment attorney discusses Florida lawsuit over federal vaccine warrants Longer delays for Martin County residents in St. Lucia County While neighboring St. Lucia County Lucie Helped With Martin County Tax Collector Services Over the Last Week, Martin County Residents Get Help in St. Lucie County is now experiencing longer delays. Lucie County officials said 14 Martin County Tax Collector employees who worked in St. Lucie County have now been sent back to Martin County for network restoration efforts. Lucie County officials said it would cause delays for residents of Martin County to get help in the north. “We are doing everything we can to help Martin County. Important to know: Why are people leaving their jobs in record numbers? Residents of Martin County can get these services in St. Lucie County: Driver’s licenses and ID cardsRegistration renewalsDriving tests (at Appointment Only) Titles Disabled TagsCDL and HAZMAT Hunting and Fishing Licenses Dealer Services Residents of Martin County cannot obtain these services in St. Lucie County at this time: Martin County Property Tax Personal Property Tax Personal Property Tax Tourism, Business TaxBirth CertificatesTWICA CardsLarmesEMSPet LicenseSunPassPeople can make an appointment in the St. Lucie County Collector by clicking here and then “make an appointment”. Meetings are available every day from 9:00 a.m. to 2:00 p.m. Customers can also use the daily opening hours from 2:30 p.m. to 5:00 p.m., with driver’s license transactions ending at 4:30 p.m. available.

Network issues at the Martin County Tax Collector’s office caused by ransomware are impacting services, but the office and the city are not receiving the same information.

Almost two weeks after a computer glitch shut down most services at the Martin County Tax Collector’s office, notices are still hanging at every entrance to their offices, letting people know they’re “having a problem. network that affects the functionality of some of our systems. “

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But so far the office has not given any information about the network problem. In fact, senior county officials told WPBF 25 News even though they didn’t know what was going on.

“I don’t know,” Deputy County Administrator George Stokus said. “I can’t check what’s going on at the tax collector’s office.”

It comes after the Martin County Board of Commissioners confirmed a ransomware attack and the Florida Attorney General’s Office confirmed a “security incident.”

As the deputy county administrator, Stokus generally knows what’s going on in the county. Not this time.

“I’m not that frustrated. I’m just worried, ”he said. “We are ready to help the tax collector. She’s obviously going through something.

Stokus provided a timeline of information on what county officials know.

He said the tax collector’s office first alerted the county on Oct. 17 that their system had been affected by something called the Blackbyte ransomware, which disabled much of their network.

The tax collector’s network is separate from the county’s, but county officials have always actively checked the security of their network, they said.

“We are trying to protect our assets and property and our users and ultimately the resident of Martin County,” Stokus said.

The last: Palm Beach County May Get New Area Code

The county’s next update came from an independent computer security company hired by the tax collector. This update removed the initial alert, claiming that the attack was from Blackbyte Ransomware, adding that the source of the problem remains unknown.

But other than the posters on the doors and a few social media posts, there was no information from the tax collector’s office.

Stokus said all he can do is focus on the security of the county’s networks and hope for the best for the tax collector.

“We’re like you,” he said. “We’re kind of sitting on the sidelines, waiting to see what the tax collector is going to do. Because it continues to be a security issue at the tax collector’s office.

Repeated efforts to reach tax collector Ruth Pietruszewski were unsuccessful.

Some Martin County tax collector services were brought back online on Wednesday, although most are still down.

The Concealed Weapons Licensing Services of the Willoughby Branch and the Hobe Sound Branch are back online, as well as the TSA services of the Palm City branch.

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Longer delays for residents of Martin County in St. Lucie County

While neighboring St. Lucie County assisted Martin County Tax Collection Services over the past week, residents of Martin County who receive assistance in St. Lucie County are now experiencing problems. longer delays.

St. Lucie County officials said 14 Martin County Tax Collector employees who worked in St. Lucie County have now been sent back to Martin County for network restoration efforts.

St. Lucie County officials said it would cause delays for residents of Martin County to get help in the north.

“My priority is the residents of St. Lucia County,” said Chris Craft, St. Lucia County Tax Collector. “We are doing everything we can to help Martin County.”

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Residents of Martin County can get these services in St. Lucie County:

  • Driver’s license and identity cards
  • Registration renewals
  • Driving exams (by appointment only)
  • Securities
  • Signs for disabled people
  • CDL and HAZMAT
  • Hunting and fishing license
  • Dealer Services

Residents of Martin County cannot obtain these services in St. Lucie County at this time:

  • Martin County Property Tax
  • Tangible personal property tax
  • Tourist tax, business tax
  • Birth certificates
  • TWIC Cards
  • Alarms
  • SMU
  • Pet license
  • SunPass

People can make an appointment with the St. Lucia County Collector by clicking here, then “make an appointment”. Appointments are available every day from 9 a.m. to 2 p.m. Customers can also use the daily hours of operation from 2:30 p.m. to 5 p.m., with driver’s license transactions ending at 4:30 p.m.

This is a developing story and will be updated as more information becomes available.


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