I have a problem with Genshin Impact? The popular gacha RPG can work very well one day before locking you out the next. These unexpected mishaps leave gamers perplexed, especially when the good old trick of “turning off and on again” with your laptop doesn’t work. Genshin has a few recurring errors that pop up every few weeks or so, resulting in massive searches to fix these offenders. The good news? Players also tend to have solutions.
Here is an explanation for the most common Genshin Impact error codes – namely 4206, 4201 and 9908 – and how to fix them.
How to fix Genshin Impact Error code 4206
No platform can escape the infamous error code: 4206. This is Genshin Impact the most common error, followed by its cousin, error code 4201. Both are related to server connection issues.
- Unable to connect to the server, please check your network settings. Error code: 4206.
- Impossible to connect to the server. Error code: 4201.
These errors usually appear in the middle of a game if the quality of your internet connection drops. Also, if on mobile, it can appear if you move between too many apps with too weak a connection. Other times, the server may be completely down.
Check your internet connection with web browsing and other apps to see if the connection is affecting anything outside of your game. If so, you need to connect to a more stable source like Ethernet or reset your router/modem to see if this strengthens your signal. Restarting your device may also work.
If it’s really your game that’s not working, check the server crash monitors to see if others are having the same problem. If DownDetector spikes high, it’s probably a server-wide issue and not just yours. Unfortunately, in this case, all that remains is to wait for the server to recover.
Some players claim that changing the server region can solve the problem. This means America to Europe, Europe to Asia, etc. However, changing servers to a remote region will likely increase lag due to your distance from the physical location.
How to fix Genshin Impact Error code 9908
Genshin Impact also has error codes for missing files and network related issues. Error codes 9908 and 9107, which apparently differ by server, hint at an installation problem.
- Failed to download resource files or network error. Try Again. Code: -9908.
- Failed to download resource files or network error. Try Again. Code: -9107.
One person pointed out that these codes could appear during maintenance, in which case all you would have to do is wait for the maintenance to end. HoYovere posts these schedules weeks in advance and updates players on start and end times with their social media accounts.
No maintenance? You may need to reinstall the game. Start by performing basic troubleshooting steps, such as restarting your device and your router. If that doesn’t work, reinstall Genshin Impact. It’s just a matter of re-downloading the files needed to run the game in case you have corrupted or misplaced one.
To run appwiz.cpl, which should open a control panel of all your programs. Right click on the Genshin Impact icon and officially uninstall it from the panel instead of searching for the files via Finder. Then re-download Genshin Impact from the official website and follow the instructions to reinstall.
Genshin Impact keeps crashing on startup [PC]
Sometimes, Genshin Impact enters a phase where it keeps stopping before the game starts. It looks like it’s about to load the login screen before closing the program. These cases are a bit finicky (and it took me forever to fix them when it happened to me), but the best way to fix them is to reinstall the game. Be sure to uninstall completely before reinstalling though.
Follow the same instructions as given in the Genshin Impact Error 9908 and 9107 section. Open appwiz.cpl and uninstall Genshin Impact from there before reinstalling it again. This ensures that you completely uninstall the files before attempting to download them again. You may need to try several times for it to work.
Who Genshin Impact platform should I use?
As mentioned in Reverseit is last Genshin Impact troubleshooting guide, PC tends to have the most issues due to internet connection and PC’s ability to run the game. Mobile may have the same issues, plus an additional storage issue due to the size of the device. In this case, it would make more sense to play Genshin Impact on PlayStation 4. However, not everyone likes the feel of a controller for their Genshin Impact live.
The best platform is the one you like to use. However, if you’re having trouble on a PC but also own a PlayStation 4, you can just play on the PS4 and vice versa.
Genshin Impact is available for PC, PlayStation 4, iOS and Android. It is also in development for Nintendo Switch.