IPhone touchscreen not responding? Here are some troubleshooting tips



An iPhone or any smartphone is more or less useless without a functional touchscreen. If it doesn’t respond to your touch, that’s a problem you need to fix right away.

There are many factors that can prevent your iPhone’s touchscreen from working or becoming unresponsive. This could be due to the software or hardware components of the phone.

Unless there is a fatal hardware issue that can only be fixed at a service center, users may be able to resolve the issue with a few troubleshooting tips.

Some troubleshooting tips to fix your iPhone touchscreen:

– Restart your device:

If your iPhone’s touchscreen isn’t working properly, the first thing to do is restart your device. However, with an unresponsive screen, you will have to restart your phone by pressing a combination of power and volume buttons.

Restarting an iPhone can erase temporary memory issues, which can restore an unresponsive screen.

– Properly clean the screen:

Dirt, moisture, or moisture can affect the way your display works. IPhone uses a capacitive touchscreen that senses your fingertips using electrical conductance.

Thoroughly clean and dry your iPhone screen, then try to use it again.

– Disconnect all accessories from the Lightning port:

In some cases, something plugged into your phone’s Lightning port – like a charger or power bank – can interfere with the proper functioning of your touchscreen.

Unplug any such accessory. If the issue is resolved, that particular accessory or cable may be incompatible with iPhone.

– Remove the phone cover and screen protector:

The touchscreen of an iPhone may stop working properly if you use too thick a screen protector, preventing the screen from detecting the electrical capacity of your fingers.

Try to remove anything on or around the screen, including the phone case. If the screen starts to work fine, get another case and use a thinner screen protector.

– Try factory reset:

If your iPhone recently stopped responding to your contact and nothing else has worked so far, you might want to “Factory reset” your phone. This will reset the phone to the state it was in when you first bought it.

All your installed apps, software updates and personal data will be erased, so maintain proper backup of your data.

Without the ability to use the iPhone’s touchscreen, you will have to boot factory reset on a computer. Here’s how to do it:

Step 1: Connect your iPhone to a computer.

2nd step: Start iTunes (if you’re using a Mac running macOS 10.15 or higher). Otherwise, launch Finder.

Step 3: If you are using an iPhone 8 or higher, press the Volume Up, Volume Down, and Side buttons one at a time. For an iPhone 7, press the Volume down and side buttons simultaneously.

Step 4: Now you will see an option to restore or update iPhone on the computer screen. On a Mac, click “Restore” and follow the instructions to perform a factory reset. On a Windows PC, click the “Device” button at the top left of iTunes. Then select “Summary”, then “Restore” and follow the on-screen instructions.

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