Instagram stories not loading? A troubleshooting guide

Stories are an important part of the Instagram experience: more than 500 million people use them daily. So, if your Instagram stories are not loading, it can be a real bummer. If you’re having trouble loading Instagram stories, here’s a troubleshooting guide to help you get your stories back up and running.

1. Check your internet connection

The first thing to do if your Instagram stories are not loading is to check your internet connection. If you’re using a cellular data connection, try turning on Wi-Fi and see if that helps.


If that doesn’t work, try opening another app that requires an internet connection, like YouTube or Safari, and see if it loads properly. If not, the problem is most likely with your internet connection and not Instagram.

2. Restart your device

If restarting your router didn’t work, the next step is to restart your device. This can often fix minor software glitches that could be causing problems with Instagram.

3. Check if there is a general problem on Instagram, again

Sometimes the reason your Instagram stories aren’t loading is that there’s a general problem with the app, which unfortunately seems to be happening more frequently lately.

If you think this might be the case, go to and search for “Instagram”. Here you will see if there are any Instagram outage reports in your area.

Better yet, you can check Twitter to see if there are any reports that Instagram is down. Just search for “Instagram down” or the hashtag “#InstagramDown” and see what happens.

4. Force Quit and Restart Instagram on Your iPhone or Android Phone

If Instagram is up and running, but your stories still won’t load, the next thing to try is to force quit and restart the app. This process varies depending on the device you are using.

On Android, you can do this by accessing your Settings > apps. Find Instagram in the list and tap on it. Then press Force stop.

On iOS, you can force quit an app by swiping up from the bottom of your screen and holding your finger on the app for a few seconds. Then swipe up on the app to close it. Once you’ve done that, try loading your stories again and see if they work.

5. Log out and return to Instagram

Another thing you can try is logging out of your account and then logging back in. To do this, go to your profile page, press the burger iconand select Settings. From there, scroll down and tap Sign out.

Once logged out, close the Instagram app, reopen it, and log back in with your username and password.

6. Clear Instagram app cache

If you are still having trouble loading Instagram stories, the next thing to try is clearing the app cache. This will delete all temporary data stored on your device, which could be causing the problem.

To clear Instagram cache, go to your phone Settings and press apps. From there, find instagram in the apps list and tap it. On the next screen, tap Storage so what Empty the cache. Once you’ve done that, try loading your stories again and see if they work.

7. Update or reinstall the Instagram app

If none of the above solutions work, the next thing you can try is updating or reinstalling the Instagram app. Bugs and other technical issues can usually be fixed by simply updating the app to the latest version.

To update Instagram, go to the App Store (on iPhone) or Play Store (on Android) and check if there are updates available. If so, update the app and then try loading your stories again.

If you’re already using the latest version and your stories still won’t load, try uninstalling and reinstalling the app.

One last thing you can try if your Instagram stories still won’t load is to contact Instagram support. You can do this directly in the app by going to your profile page and tapping on the hamburger icon. From there, tap Settings > To help > to report a problem.

There you can explain what is wrong and Instagram will help you fix the problem.

Instagram stories not working, fixed

There are several reasons why Instagram Stories may not load on your device. But, by following the troubleshooting steps in this article, you should be able to fix the problem and reload your stories in no time.

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