“We apologize for any inconvenience and appreciate your patience as we work through this matter.”
Bandai Namco has recognized An issue with saving Elden Ring to the Steam Cloud “under certain conditions”.
If this happens to you, Bandai expects you to see an error message when launching the game stating “that your local save files conflict with those stored in the Steam Cloud”. You’ll need to look at the date and time each backup was last updated, then “select which backed up data you want to keep and complete the sync”.
“It is recommended that you back up your local save data somewhere else, in case you accidentally overwrite your computer’s local save data with old save data left in the cloud, for example due to a malfunction” , explains a brief article on the Bandai Namco website. “Click on here to learn more about the recorded data.
“We apologize for any inconvenience this may cause and thank you in advance for your patience as we work through this matter.”
ICYMI, a new PS5 patch has fixed the Elden Ring PlayStation 5 save bug.
As Tom reported at the time, update 1.02.2 is now available for PC and PS5, and fixes an issue where game progress was not always being saved on PS5 if the console crashed or you disconnect the plug in idle mode.
Elden Ring publisher Bandai Namco previously told players to make sure they save their games “manually by quitting the game regularly” and “opening the system menu using the Option button and selecting “Quit Game”.