Best remote troubleshooting apps to use in 2021 | This is how they work





(Photo: John Schnobrich of Unsplash) Looking for some good troubleshooting software for remote access? Here are some of them that will help you solve your problem.

Remote troubleshooting is something you want to do to help a friend who has had issues with their computer. Whether your friend is in the office, at home or at school, it is possible with certain tools.

The challenge of this process is communication. Chatting over the phone about troubleshooting can be difficult, especially when an expert is not in your area.

This is where remote troubleshooting comes in. From your screen, you can now potentially solve any problem from another PC. There is a lot of software you can use to get started.

Here is our list of the best troubleshooting apps you can use.

Best troubleshooting apps in 2021

Best remote troubleshooting apps to use in 2021 |  This is how they work

(Photo: John Schnobrich of Unsplash)
Are you looking for a good troubleshooting software for remote access? Here are some of them that will help you solve your problem.

According to Wired, One of the most commonly used software for remote viewing is TeamViewer QuickSupport. By simply working around the screen you can now access this app. Wherever you want, since you have internet or mobile data connection, you can download it on Android, iOS and PC.

To imagine how it works, IT support will need to install the app first. Of course, he will need the TeamViewer remote control to be able to access your PC.

When launching the app, you will also need the troubleshooter code. Make sure it is correct before entering it into the software.

Now your remote friend can now access files on your computer as if it were their PC. There is also a built-in chat for clearer communication between two parties.

Also read: Troubleshooting Application Problems Becomes Increasing IT Burden, Study Finds

Another cloud-based remote application that you can use is SolarWinds Dameware Remote Everywhere. This is what most technicians use to initiate remote troubleshooting at a great price.

The app helps you monitor what is happening on your PC. Additionally, you may also receive a troubleshooting summary report.

The advanced features of SolarWinds DRE, including support for PowerShell, CMD Shell, and even the typical Windows operating system, have so far been good for users. You can also open a live chat tool and video call capability.

In another article by Tek Tools, Another great tool for remote access is LogMeIn Rescue. It is popular among office support teams who rely on remote processing from IT departments.

LogMeIn Rescue will be your long-standing tool for easy access and file transfer. This very intuitive application will allow you to connect without interruption. Collaboration is also guaranteed to be strong with established chat support.

There is also a session recording where you can re-evaluate previous events on the PC. What’s good here is real-time viewing, in addition to transparent screen sharing and huge file storage up to 1TB.

Meanwhile, Microsoft OneDrive updates for Windows 7, 8, and 8.1 would end in March 2022. Elsewhere, Google has now officially removed “Your News Update” from the digital assistant.

Related Article: Troubleshooting PC Problems: Fix These Persistent Problems

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Written by Joseph Henry

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